BUILT/

Design consistency across every channel

  • Design System
  • Trade Supplies
  • An image showing different components from the Built design system. It shows logos, colour styles and iconography.
20+

A thorough design system created for 20+ touchpoints across physical and digital spaces.

38

38 scalable icons with responsive variables including app, web, print, and signage.

40%

40% reduction in design time for new features, including physical store changes and updates.

Details

We effectively engineered a cohesive, modular Design System for BUILT/, a Travis Perkins pilot business providing on-demand building supplies to tradespeople. Every element, meticulously designed, cohesively ties together across all touch points - from in-store kiosks to apps and other digital real estate - fostering consistency and meaningful user experiences. By adopting our uniquely circular process, we ensured that every design aspect resonated with the brand's identity and added tangible value, positioning BUILT/ for a seamless launch.

With a clear focus on both digital and physical platforms, our design system empowered BUILT/ to excel across every customer interaction. This comprehensive approach included store signage, promotional material, ecommerce website, apps, SMS, emails, social media, and even click-and-collect experiences. Not just that, we also addressed immersive mediums like video content and VR experiences, successfully merging BUILT/'s presence in the digital and physical realms.

In essence, our strategic alignment with BUILT/ fostered an all-encompassing design system that seamlessly merges the digital with the physical. Our proactive design thinking, adherence to quality, and consistency ensured that BUILT/ stayed ahead of the curve, thriving in their domain.

  • An image showing four pages from the Built brand guidelines showing how signage should be displayed on buildings and trade counters
  • A digital illustration of a grey warehouse with green Built signage concepts along the top of the exterior.
  • A grey warehouse with Built singage along the top. The warehouse sits behind black gates with a Built sign on them.
Glue have provided BUILT/ with a consistent brand across physical and digital environments and possessing such a degree of finish and maturity, that it feels much longer established than it is.
Nick ThomasFormer Managing Director
BUILT/ Logo - An On-Demand Building Supplies Company - Glue
  • An image showing the front cover of a Built catalogue
  • An image with a green background and three phones showing a Built PDP, basket page and a catalogue page.
  • An image showing building supplies being loaded into a lorry with Built branding on the side

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  • 4% channel revenue share for 9 consecutive months
  • YoY growth performance
  • 36% LFL, 37% LFL and 30% LFL growth
  • 4% channel revenue share for 9 consecutive months
  • YoY growth performance
  • 36% LFL, 37% LFL and 30% LFL growth
  • 4% channel revenue share for 9 consecutive months
  • YoY growth performance
  • 36% LFL, 37% LFL and 30% LFL growth
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  • Increased conversion rates by 1.62%
  • Achieved a 215% in-store adoption uplift
  • Delivered in 2 sprints
  • Increased conversion rates by 1.62%
  • Achieved a 215% in-store adoption uplift
  • Delivered in 2 sprints
  • Increased conversion rates by 1.62%
  • Achieved a 215% in-store adoption uplift
  • Delivered in 2 sprints
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