UX Audit 📋

In a single sprint, our UX Audit dives deep into your product's usability and functionality, streamlining tasks for intuitive use. We evaluate the user interface and journey to enhance user satisfaction and engagement. Plus, we validate features against user needs, ensuring relevance and value in every interaction.

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Against your key business drivers and metrics, we reveal nuanced user behaviours and untapped opportunities. Our approach includes deep analytics, uncovering micro-interactions, and journey refinement to discover new growth avenues.

This framework is ideal when:

Enhancing product intuitiveness and usability is a priority.

A seamless and engaging user journey is essential.

Aligning product features with real user needs.

Understanding and optimising user behaviour is crucial.

Seeking innovative avenues for growth.

Streamlining user experience for maximum satisfaction.

Framework key methods:

Heuristic Evaluation and usability analysis.

User experience and expert review.

Data, funnel, and flow analysis.

Financial, experience, and metric performance analysis.

Accessibility audit and review.

Prioritisation workshop and hypotheses creation.

Framework deliverables:

A detailed and consolidated audit report, with qualified actionable recommendations.

A comprehensive Miro Board detailing findings, ranging from a variety of methods.

An in-depth presentation, playing back the headline findings and justifications.

Problem statements, hypothesis creation, and How Might We? statements.

Artefacts including friction point analysis and information architecture mapping.

Strategic experience roadmap that aligns with your commercial objectives.

Our UX Audit framework goes beyond mere metrics to reveal nuanced user behaviours and new opportunities. It adds value and enhances the overall user experience across websites, platforms, and digital products.