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Products & Experience
The ability to identify, validate, and turn data-led insights into tangible propositions is what sets category leaders apart. Our capabilities in Products and Experience are the cornerstone of this approach, ensuring our clients are evolving to ever-changing customer and market dynamics.
Our Product and
Experience capabilities:
Rooted in deep research, our strategies and designs are driven by data, aligning with market trends and customer insights.
We ensure every decisions is qualified and based on best practices, enhancing consistency and predictability.
We prioritise development backlogs to focus on high-impact areas, optimising resources for commercial growth.
Our agile approach, including product sprints, ensures rapid validation, prototyping, and delivery.
Through targeted audits and research, we continuously refine customer experiences to meet business objectives.
Our collaborative approach boosts internal confidence, capabilities, and fosters integrated partnerships.
Product Sprints πββοΈ
Time-boxed periods to identify, validate, and build new concepts based on discovery, research, validation, prototyping, and testing; rapidly delivering continuous improvement.
Research Studies π¬
Utilise qualitative, quantitative, and holistic data to build essential insights to qualify commercial opportunities, validating and de-risking further investment.
Design Systems π¨
Build a set of standards to manage common design elements at scale. Incorporating governance, architecture, and scalability across multiple digital products and implementation teams.
Experience Reviewπ¦
Our Experience Review sprint utilises audits, insights, and research methods to expose friction points, validate controllers, and build a qualified backlog of value-added releases.
Backlog Qualification π₯
Qualify and prioritise backlogs against commercial OKRs and align teams to maximise performance, utilisation, and efficiency. Aligning efforts for commercial growth.
Build better experiences
Use our Which Test? tool to power your research and validation.For more information about our Product & Experience capabilities please complete the form below
We help a variety of organisations
with products and experiences
Three
Selling more phone tariffs through digital
Uniqlo
Making kiosks the go-to tool for shoppers
Hastings Direct
Digital transformation for the UKβs biggest digital insurer
BNP Paribas
Marketing, UX and customer experience optimisation
NEC
In-destination food and drink finder
Wolseley UK
Progressive thinking for a digital future
Croma
In-store digital kiosk experiences
Missguided
App checkout design and validation at speed